Press Release

Better protection for European railway passengers

, 09.10.2018 - 11:10
Loading Video...

Compensation in cases of delays, more information for travellers, better assistance for disabled passengers: the European Parliament’s Committee for Transport and Tourism voted today for modernised rail passenger rights.

“This is good news for all European travellers. We made sure that train passengers will be compensated in a fair and reasonable manner in cases of delays. When your train is more than two hours late, your ticket will be fully refunded”, said Renaud Muselier MEP, the EPP Group’s lead negotiator on the reform of the legislation. Delays of up to 1.5 hours should be reimbursed by 50 per cent of the ticket price, delays up to 2 hours by 75 per cent.

Furthermore, the committee voted in favour of a single ticket. “The introduction of a single ticket will allow passengers to be better protected when buying a ticket via an internet platform. In the event of a missed connection, it will also guarantee the use of the next rail service, regardless of the operating company and without the slightest extra cost”, declared the French MEP.

“Finally, important measures are being taken to ensure that people with disabilities and reduced mobility can travel more easily. Instead of registering hours in advance, they will be able to present themselves spontaneously at the station and ask for personal assistance”, explained Muselier.

In addition, railway companies will be obliged to make space for bicycles on all trains they operate.

The new rules will apply throughout Europe and for all types of railway services, whether private, public, regional or international. They will be voted on in plenary in October or November and should apply from 2020.

Note to Editors
The EPP Group is the largest political group in the European Parliament with 219 Members from 28 Member States

MEP Contacts

BRU - Phone: +32 (0)2 2845516 Fax: +32 (0)2 2849516

Press Contacts

Hanna Vauchelle
Press Officer for German and Luxembourgish Media
Phone: +32 489 391 366


Boy drinking water from bathroom faucet
23.10.2018 - 17:21

Safe and cheap access to water for all Europeans

When we turn on the tap, we rarely think about where the water comes from, or where it goes afterwards. Water seems limitless, and we often forget it...
Boy drinking water from bathroom faucet
23.10.2018 - 13:24

Safe and cheap water for everyone

EU listens to people's concerns in first ever Citizens’ Initiative Right2Water "The way we use water defines the future of humanity...
Smart Borders
23.10.2018 - 09:09

Functioning and safe Schengen area requires clear EU rules

Schengen is one of Europe’s success stories but further action is needed to ensure that the freedom of movement is not put at risk. A report...
photo of the students in a classroom
22.10.2018 - 19:01

Erasmus+: EPP Group proposes concrete steps for programme

Today, the European Parliament’s (EP) Culture and Education Committee presented its draft Report on the Erasmus+ Programme authored by Milan...

Highlights of the week

22.10.2018 - 26.10.2018
Border Entry / Exit signage between UK and France

Schengen Information System

The European Parliament will vote on Thursday on its final approval of the improved Schengen Information System (SIS) which locates wanted persons...
Discarded and polluting plastic garbage on sand

Reducing plastic waste

The EPP Group is in favour of new rules to reduce plastic pollution in Europe. The rules will be voted on in the European Parliament on Wednesday....
Young woman drinking glass of water

Safer drinking water for all

We want everyone to have access to quality water that is affordable and safe. On Tuesday, MEPs will approve changes to the new law on water safety...
Niall Downey